I interacted with UK & Ireland based customers which gave me a unique platform to interact with customers globally and develop a customer-centric relationship with them. My responsibilities involved troubleshooting software and hardware related issues of Dell computers.
During my tenure as a report analyst in STS International Inc., I was part of the global report management team where my task was to generate the business performance reports on a daily basis through the use of tools such as SAP business objects. To reduce the time to process the generated data, I developed a macro using Excel VBA programming to automatically extract the data generated by SAP objects to perform statistical analysis on the data and represent the findings to the global management.
Copyright (c) 2018 Created by Abhilash Rai